We want you to shop with confidence at Roja.
Returns
Returns are accepted within 7 days of delivery (if applicable).
Items must be unused, unworn, and in original packaging.
Customized or engraved jewelry is non-returnable.
Exchanges
Exchanges are allowed subject to product availability.
Any price difference will be adjusted accordingly.
Buyback Policy
Buyback is offered as per current market value and brand guidelines.
Original invoice and certification are required.
Non-Eligible Items
Damaged items due to misuse
Items without original packaging or certification
For return or exchange requests, please contact our customer support team before sending any item.